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Privacy Policy

A legal disclaimer

Last updated: May 2026

1. Who We Are This website is operated by Zappy. We are committed to protecting your personal data and your right to privacy. If you have any questions please contact us at hello@zappypatches.com

2. What Information We Collect We collect the following information when you use our website:

  • Email address — when you sign up to our waitlist

  • Usage data — pages visited, time spent on site, clicks (collected automatically via cookies)

  • Device information — browser type, operating system, IP address

3. Why We Collect Your Information We use your information to:

  • Send you updates about our product launch and restocks

  • Improve our website and user experience

  • Run and measure our advertising campaigns

  • Comply with legal obligations

4. Legal Basis For Processing (EU/GDPR) Under GDPR we process your data on the following legal bases:

  • Consent — when you submit your email address you give us consent to contact you

  • Legitimate interests — for website analytics and improving our service

5. Cookies Our website uses cookies. These are small files placed on your device that help us understand how visitors use our site. We use:

  • Essential cookies — necessary for the website to function

  • Analytics cookies — to understand visitor behaviour

  • Marketing cookies — to measure the effectiveness of our ads (including Meta/Facebook Pixel)

You can control cookies through your browser settings at any time.

6. Meta / Facebook Pixel We use the Meta Pixel on our website. This tool collects data about your visit and shares it with Meta (Facebook/Instagram) to help us measure and improve our advertising. Meta may use this data according to their own privacy policy available at facebook.com/privacy

7. Who We Share Your Data With We do not sell your personal data. We may share it with:

  • Wix — our website platform (data processor)

  • Meta — for advertising purposes via the Meta Pixel

  • Email service providers — to send you launch updates

All third parties are required to keep your data secure and use it only for the purposes we specify.

8. How Long We Keep Your Data We keep your email address until you unsubscribe or request deletion. Analytics data is kept for a maximum of 26 months.

9. Your Rights Under GDPR As an EU resident you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Delete your data (right to be forgotten)

  • Withdraw consent at any time

  • Object to processing

  • Data portability

To exercise any of these rights contact us at hello@zappypatches.com and we will respond within 30 days.

10. Data Security We take reasonable technical and organisational measures to protect your data from unauthorised access, loss or misuse. However no internet transmission is 100% secure.

11. Children's Privacy Our website is not directed at children under 16. We do not knowingly collect data from children under 16. If you believe we have collected data from a child please contact us immediately.

12. Changes To This Policy We may update this policy from time to time. We will notify you of significant changes by updating the date at the top of this page.

13. Contact Us For any privacy related questions or requests: Email: hello@zappypatches.com

14. Supervisory Authority If you are unhappy with how we handle your data you have the right to lodge a complaint with your local data protection authority. 

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